HR Communication Approach

UNM Division of Human Resources (HR)

HR uses a variety of communication methods to reach every employee (see communication methods below). We administer benefits for all benefits-eligible employees and oversee employment for UNM Staff members. We work closely with Faculty Contracts on Main and North Campus to communicate employment information that is not benefits related to UNM Faculty (e.g., University-wide training, campus calendar, supplemental retirement plans, process improvements, etc.). UNM Affiliates such as UNM Medical Group, UNM Hospitals, UNM Foundation, and Lobo Energy all have their own Departments of Human Resources to administer benefits and oversee employment for those entities.

HR Agents

HR Agent works with and on behalf of the principal executive of a "Level 3" Organization, serving as the Organization's primary representative and liaison to the Division of Human Resources on strategic HR matters. They represent their organization through interactive input and feedback to central HR regarding current and proposed new or modified institutional HR programs, initiatives, communications, and process strategies. In this role, they serve as a conduit for communication between the HR Division and the organization conveying accurate, consistent, and timely information to staff and faculty within each constituent operating unit.

Managers/Supervisors

All UNM employees in a manager or supervisor position have the responsibility of communicating employment information to the employees who report directly to them. For employees who do not regularly work at a computer or who might be on an extended leave, managers/supervisors are the best avenue to ensure all employees receive important communications.

Employees

When a person becomes an employee of UNM, he or she is issued a UNM email address. This email address is the main source that the Division of Human Resources will use to communicate. It is the responsibility of the employee to check this email periodically and respond as needed. If an employee does not have access to a computer, UNM has numerous computer labs across campus and the HR Service Center also offers computer stations for employees to use. Some departments have dedicated computers for those employees who do not regularly access one in their daily work. Scheduled listservs are listed below. If an employee is not receiving these emails, it is his or her responsibility to contact the Division of Human Resources to identify the problem.

Internet

Listservs

The majority of HR listservs are automatically populated based on your employment status or designated roles in our systems (e.g. Banner, UNMJobs, etc.). The Division of Human Resources cannot manually subscribe or unsubscribe an employee to these lists. HR's listservs are used exclusively for business needs relating to employment information, benefits, and human resources. Messages from other entities, unless related to the business needs above, are not typically administered through the HR listservs.

HR also utilizes other communication avenues controlled by other units on campus. Below is a list of examples:

• President's Message
• UNM Today
• UNM News Minutes
• Main Campus Faculty Listserv
• North Campus Faculty Listserv
• Gallup Branch Campus Listserv
• Taos Branch Campus Listserv
• Valencia Branch Campus Listserv
• Los Alamos Branch Campus Listserv
• North Campus GroupWise Listserv

Face-to-Face

HR also utilizes other venues organized by various units on campus. Below is a list of examples:

• Executive Cabinet
• Dean's Council
• Staff Council
• Faculty Senate
• Deans' Administrators Network (DANS)
• School of Medicine (SOM) Administrators
• Fiscal Agent Networking Group (FANG)
• Finance Research Services Working Group (FRSWG)
• New Faculty Orientation

If you would like to have an HR representative come speak at your area's meeting, please contact 277-2013.