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Human Resources  |  Benefits  |  Open Enrollment

Open Enrollment

Open Enrollment for UNM’s medical, dental, vision, life, disability, and accidental death and dismemberment (AD&D) insurance plans is scheduled for Wednesday, April 25, 2012 through Wednesday, May 9, 2012. Benefit changes made during Open Enrollment are effective July 1, 2012. You will not be able to make changes to your plans after Open Enrollment unless you experience a Qualifying Change of Family Status Event. It is very important to prepare yourself for Open Enrollment so you can make educated decisions about the options available to you.

General Information

Open Enrollment for UNM’s medical, dental, vision, life, disability, and accidental death and dismemberment (AD&D) plans begins April 25, 2012, and is available through Wednesday, May 9, 2012. Open Enrollment is your opportunity to enroll in, cancel, or make changes to your insurance plans without experiencing a Qualifying Change of Status event.

UNM Salary Tier Contribution Schedule to Insurance

Effective July 1, 2012, the salary tier contribution schedule, or “split,” will be adjusted. UNM will contribute 80% (the maximum the State of New Mexico will allow) of the premium for full-time, active employees earning less than $35,000 per year; 70% for those earning between $35,000 and $50,000; and 60% of the premium for employees earning $50,000 or more per year. For employees impacted, UNM will contribute more to minimize the premium increase. For more information please see the Salary Tier Contribution Schedule Adjustment for Insurance Benefits article and UNM's Contribution to the Cost of Insurance effective July 1, 2012.

Login Instructions

For Medical, Dental, and Vision login to LoboWeb to access Open Enrollment:

  1. Log into myUNM
  2. Enter your UNM NetID and Password
  3. Click the “Employee Life” tab
  4. Click the LoboWeb logo in the center of the screen
  5. Click "Benefits and Deductions"
  6. Click "Open Enrollment"
  7. Print and retain your Open Enrollment "Confirmation Statement" for your records and as proof of enrollment.

For Life, Disability and AD&D plans, login to the Standard’s enrollment site to access Open Enrollment:

Information Sessions

Onsite Main and Branch Campus Sessions available through Thursday May 3, 2012

Online Benefit Presentations

Open Enrollment Benefit Overview Presentation, presented by the Division of Human Resources. The Division of Human Resources held 17 presentations for benefits eligible faculty and staff. The presentation provides a general overview of benefits available during Open Enrollment for Plan Year 2012.

2012-2013 Employee Health Plan Open Forum, presented by Vice President of the Division of Human Resources. The Division of Human Resources held six Employee Health Plan Open Forums for benefits eligible faculty and staff. The forums reviewed UNM’s employee benefits, current and projected costs, and options to deal with rising costs.

Open Enrollment Benefit Overview Presentation

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If you have additional questions, contact the Benefits Office at (505) 277-MyHR (6947).

Medical Insurance

Elections made during the Open Enrollment Period are effective July 1, 2012. Enrollment changes must be completed online via LoboWeb from Wednesday April 25, 2012 through 11:59 pm on Wednesday, May 9, 2012.

Special Note: Proof Documentation for dependents enrolled during Open Enrollment must be submitted to the HR Service Center no later than 5:00 pm on May 31, 2012. Failure to submit proof documentation by 5:00 pm on May 31, 2012 will void enrollment for your dependent. For more information see the Dependent Proof Documentation Requirements.

UNM Medical Plan Rates 2012-2013

UNM Medical Plan Third Party Administrators (TPAs)

UNM offers medical provider options through two Third Party Administrators (TPAs):

Lovelace Health Plan Presbyterian

Preventative Services require no co-pay under LoboCare, Lovelace or Presybterian Networks.

Networks of Coverage

Once you have enrolled with your chosen TPA, you will have an option of three different networks of coverage each time you need medical care. The network you choose at the time of service determines your out-of-pocket costs for services received. Please review the Summary of Benefits for your chosen TPA for details on out-of-pocket costs.

LoboCare Network:

  • HSC/UNMH and First Choice Community Health Providers and Facilities.
  • Primary care locations throughout Albuquerque.
  • LoboCare Clinic for same-day or next-day acute care appointments.
  • Both Lovelace and Presbyterian participants have the same access to the LoboCare Network.
  • LoboCare Network Flyer
  • LoboCare Clinic Frequently Asked Questions

In-Network: (Lovelace or Presbyterian contracted providers)

  • Third Party Administator contracted providers and facilities.
  • National in-network capability for services received outside of New Mexico (note: you should notify your insurance carrier if you plan to use their National PPO).
  • To find out if your doctor is on the list of providers:

Out-of-Network:

  • Providers and facilities not contracted with your TPA (note: if you use this option, notify your TPA first to receive the maximum available benefit).
  • Only usual and customary charges are covered.

Medical ID Cards

Upon enrollment your TPA will mail ID cards to your home address on file. If you do not receive your ID card, please contact your TPA to request a new one. UNM provides your TPA with your UNM Banner Id for identification purposes. Please provide your UNM Banner Identification number, and not your Social Security Number, when utilizing services at your medical provider or when speaking to your TPA.

Third Party Administrator Contact Information

For additional information or questions, please contact:

LoboCare Network

Lovelace

  • (855) 259-5471
  • TTY: (800) 659-8331

Presbyterian

  • (505) 923-6980
  • (800) 923-6980 (Outside Albuquerque only)

Dental Insurance

Elections made during the Open Enrollment Period are effective July 1, 2012. Enrollment changes must be completed online via LoboWeb from Wednesday April 25, 2012 through 11:59 pm on Wednesday, May 9, 2012.

Special Note: Proof Documentation for dependents enrolled during Open Enrollment must be submitted to the HR Service Center no later than 5:00 pm on May 31, 2012. Failure to submit proof documentation by 5:00 pm on May 31, 2012 will void enrollment for your dependent. For more information see the Dependent Proof Documentation Requirements.

Dental Insurance Rates - Plan Year 2012-2013

UNM offers two dental plans through Delta Dental of New Mexico

  1. Delta PPO (low cost option)
  2. Delta Premier (high cost option)

Services Outside of New Mexico

Delta Dental is a nation-wide insurance company. You may utilize any dental provider outside of NM that is contracted with Delta Dental under the Premier or PPO preferred plans. When using a provider outside of NM, the provider should contact the NM Delta Dental office to confirm your coverage and the claims must be submitted by the provider to the NM Delta Dental Office. Contact the Delta Dental office when accessing services outside of NM to insure proper coordination and processing of claims.

Dental Insurance ID Cards

Upon enrollment Delta Dental will mail you Insurance ID cards. Dependents will not receive a card with their names. Everyone covered will use the card with the primary member's name. If you do not receive your ID card, please contact Delta Dental to have one sent to you or you may log onto Delta Dental’s Web site and print out an ID card. UNM provides Delta Dental with your UNM Banner Id for identification purposes. Please provide your UNM Banner Id number, not your social security number, when utilizing services at your Dental Provider or when speaking to Delta Dental.

Delta Dental Contact Information

For additional information or questions you may review the Delta Dental Benefit Booklet, Delta Dental website or contact Delta Dental's Benefits Service Department. You will need to provide Delta Dental and/or your Dental Provider with your UNM Banner ID, not your SSN, for identification. The Delta Benefit’s Service Department is able to provide coverage and pricing information and answer questions.

Delta Dental

Contact Delta Dental's Benefits Service Department at:

Vision Insurance

Elections made during the Open Enrollment Period are effective July 1, 2012. Enrollment changes must be completed online via LoboWeb from Wednesday April 25, 2012 through 11:59 pm on Wednesday, May 9, 2012.

Special Note: Proof Documentation for dependents enrolled during Open Enrollment must be submitted to the HR Service Center no later than 5:00 pm on May 31, 2012. Failure to submit proof documentation by 5:00 pm on May 31, 2012 will void enrollment for your dependent. For more information see the Dependent Proof Documentation Requirements.

Vision Insurance Rates - Plan Year 2012-2013

Vision Service Plan

UNM offers one vision plan, the Vision Service Plan and it is 100% employee paid.

Vision Rates

Plan Features

  • In-Network, no claims to file.
  • Both in-network and out-of-network benefits.
  • Annual eye exams.
  • Prescription eyewear coverage (contacts, lenses, and frames).

Once enrolled in VSP, you will need to find a VSP doctor. You can do so by:

  • Visiting the VSP Doctor Directory at http://www.vsp.com
  • Or by Calling the toll-free Member Services Support Line at (800) 877-7195. The toll-free T.D.D. number for the hearing impaired is (800) 428-4833.

After you have selected a Doctor, you can obtain services by:

  • Making an appointment with your chosen VSP doctor and
  • Telling the office that you are a VSP member when making the appointment.

After you make an appointment, your doctor and VSP will handle the rest by verifying your benefits and eligibility for services. UNM provides VSP with your UNM Banner Id for identification purposes. Note: VSP does not issue membership cards. Please provide your UNM Banner Identification number, not your Social Security Number, when using services at your vision provider or when speaking to VSP.

Vision Service Plan Contact Information

For additional information or questions, please contact VSP at:

Life and AD&D

Elections made during the Open Enrollment Period are effective July 1, 2012. Enrollment changes must be completed online via Standard's Enrollment/Member website from Wednesday April 25, 2012 through 11:59 pm on Wednesday, May 9, 2012.

Open Enrollment Options without Evidence of Insurability Requirements Life:

The Standard Insurance Company logo
  • Enroll in Basic Life
  • If not previously enrolled in Employee Additional Life, enroll in one times salary
  • If previously enrolled in Employee Additional Life, increase by one times annual salary (maximum three times annual salary without Evidence of Insurability)
  • If not previously enrolled in Spouse Domestic Partner Additional Life, enroll in $10,000 of coverage
  • If previously enrolled in Spouse/Domestic Partner Additional Life, increase by one $10,000 increment of coverage (maximum of $50,000 without Evidence of Insurability)
  • Review Standard’s Life Insurance Booklet for more information
  • Visit the HR Life Insurance webpage for more information

Accidental Death and Dismemberment:

Enrollment - Only Online or by Telephone

Employee Access to View and Update Coverage

Offered online or telephonic (Must complete initial login process listed above under Enrollment or call Standard Customer Service line at 1-800-759-8702)

Employees may:

  • View current enrollment and request enrollment changes to add, drop, increase, or decrease coverage levels
  • View and update beneficiaries (Online option only, employees are responsible for updating beneficiary information)
  • View Certificates of Coverage, other plan document information, and access cost calculation tools

Standard Insurance Company Contact Information

Disability

Elections made during the Open Enrollment Period are effective July 1, 2012. Enrollment changes must be completed online via Standard's Enrollment/Member website from Wednesday April 25, 2012 through 11:59 pm on Wednesday, May 9, 2012.

Open Enrollment Options without Evidence of Insurability Requirements Long-Term Disability:

The Standard Insurance Company logo

Short-Term Disability:

Enrollment - Only Online or by Telephone

Employee Access to View and Update Coverage

Offered online or telephonic (Must complete initial login process listed above under Enrollment or call Standard Customer Service line at 1-800-759-8702)

Employees may:

  • View current enrollment and request enrollment changes to add, drop, increase, or decrease coverage levels
  • View and update beneficiaries (Online option only, employees are responsible for updating beneficiary information)
  • View Certificates of Coverage, other plan document information, and access cost calculation tools

Standard Insurance Company Contact Information