Prescription Drug Plan

A basic summary of covered medications, not including the co-pay tier level, is available for participant review. For more specific information, participants can contact Express Scripts Member Services to obtain specific co-pay information for covered medications. Additionally, the Express Scripts Website allows participants to enter a specific drug and related regimen information to receive co-pay information for each drug entered, including mail order prices.

Certain diabetic supplies are available for a $0 co-pay. Please contact Express Scripts Member Services for specific pricing. Non-preferred supplies may be covered at a higher co-pay, so it is very important for to contact Express Scripts for specific coverage and pricing information.

Express Scripts is contracted with over 50,000 pharmacies nationally including CVS, Walmart, and other contracted pharmacies. See Express Scripts Benefits Booklet for options to fill a prescription. Participants may register on the Express Script's Web site, express-scripts.com, to manage prescription requests, check pricing and coverage, locate a participating retail pharmacy, and print claim forms.

1. Where is the Express Scripts mail pharmacy located?
2. Do I need to ask my doctor for a new prescription to use the Express Scripts mail order service?
3. How do I order my prescription with Express Scripts?
4. How can I get a mail order form for Express Scripts?
5. How do I pay for my mail order with Express Scripts?
6. How long will it take to receive my order from Express Scripts?
7. If my medication is not covered, will Express Scripts notify me?
8. How can I get a member ID card?
9. Can I fill my local prescriptions with a pharmacy that is not in the Express Scripts pharmacy network?
10. How does my local pharmacy join the Express Scripts pharmacy network?
11. My local pharmacy is having trouble filling my medication. Can you help?
12. How do I obtain a Prior Authorization for a medication?
13. Can my local pharmacist request a Prior Authorization on my behalf?
14. Does Express Scripts have a website?
15. How do I register for the website?
16. Does each family member need their own user ID and password for the website?
17. Do I pay for shipping if my medication requires overnight method?
18. I cannot open child proof caps on medication bottles. Can I get a regular cap?
19. What is the number to Express Scripts Customer Service and their hours of operation?

Express Scripts offers influenza, tetanus, and Zoster vaccine immunizations administered through your local retail pharmacy. Vaccines administered at your retail pharmacy typically do not require an appointment, and they are the same effective medications as your physician's office. Contact your participating pharmacy in advance to inquire about vaccine availability. See your medical provider for immunizations not offered through Express Scripts.

Locate a participating Pharmacy:

1. Visit express-scripts.com and click the "Find a Pharmacy" link for a list of network chain providers.
2. Call the number on the back of your prescription benefit ID card to find a participating pharmacy.

Prescription Drug ID cards will be sent directly from Express Scripts. Dependents will not receive a card with their names. Everyone covered will use the card with the primary member's name. If you did not receive your ID card, please contact Express Scripts to have one sent to you. You must remember to provide your Express Scripts ID card to your pharmacist.