While it is a good idea to carry your medical as well as your prescription ID card with you at all times, it is particularly important to have it with you when you travel. Your medical ID card has important phone numbers and authorization information. If you are enrolled in a UNM medical plan, and will be traveling outside of New Mexico or abroad during the holidays, below are some tips for accessing medical care while traveling.
Emergency care is covered at the in-network level anywhere within the US and internationally. If your health is in serious risk, go to the nearest hospital or call 911. If you are admitted to an out-of-network hospital due to an emergency, your medical care is covered at the in-network level until you are stabilized and can be transferred to an in-network facility.
If you need non-emergency services, contact the medical carrier at the number(s) listed on your medical ID card to find providers and facilities. If you have questions or concerns prior to your travel, call the number on your medical ID card for information about coverage outside of New Mexico and abroad.
As you get ready for your holiday season travels, we recommend you review the detailed information on the UNM Medical webpages.
If you do not have a medical card, please contact your medical carrier. The contact information can be found on each of the UNM Medical webpages.
If you are enrolled in UNM’s Basic Life Insurance Plan offered through The Standard, you are automatically eligible to take advantage of Standard’s comprehensive Travel Assistance Program, at no additional cost.
The Standard partners with United Healthcare Global to provide 24/7 benefits such as pre-trip assistance, medical assistance services, emergency transportation services, emergency evacuation arrangements, emergency credit card, ticket and passport replacement assistance, and many additional services.*
Family members, including your spouse or domestic partner and children through age 25, regardless of student or marital status, are also covered under the Travel Assistance Program.
Find detailed information in the Travel Assistance brochure.
UNM Student Health & Counseling (SHAC) can help faculty, staff and retirees determine an appropriate course of immunizations and medications. Visit their Travel Health Webpage for more information or call them for a comprehensive travel consultation at 505- 277-3136.