Duo was implemented in late spring for Payroll Direct Deposit, and will be expanded to Benefits services in LoboWeb, effective October 3, 2016. Please read through the details of this article and note: for added security and in order to access your Benefits in LoboWeb (including FSA Open Enrollment), it is important to establish your Duo authentication when Duo goes live on October 3, 2016.
What is Duo?
Duo is a two-factor authentication security process needed to view or make changes to your sensitive information in LoboWeb. Duo adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) helps prevent anyone but you from logging in, even if they know your password.
What is Two-Factor authentication, how does it work, and how is UNM using this technology to improve security?
Where will I see Duo authentication for Benefits in LoboWeb?
After logging in to MyUNM, select Employee Menu, then Benefits and Deductions. Duo will apply to the following LoboWeb Benefits elements:
- Open Enrollments
- Benefit Statement
- Benefit Enrollment
How do I enroll in Duo?
Duo’s self-enrollment process prompts you to enroll the first time you log into a secured area in LoboWeb, such as those listed above. Register your phone and select to receive a text (SMS) message, phone call, or Push notification when you are accessing Benefits in LoboWeb. You can also use a landline phone for Duo.
When Duo goes live on October 3, 2016, we encourage you to log in to MyUNM and enroll in Duo, in order to retain access to certain Benefits services in LoboWeb. For more enrollment details see the Duo Enrollment Guide
Note: If you previously enrolled in Duo for Payroll Direct Deposit, you will not be required to repeat enrollment for Duo for Benefits. You will, however be prompted to authenticate every time you access these Benefits elements.
Once you've enrolled in Duo…
Log into the Benefits area in LoboWeb with your username and password, and then use your device to verify that it is actually you. The two "factors" involve your password and your designated device. For more info visit Duo Frequently Asked Questions