New Explanation of Benefits for BCBSNM & UNM Health Members
Employees enrolled in the UNM BlueCross BlueShield of New Mexico (BCBSNM) Plan or the UNM Health Plan will see a new and improved Explanation of Benefits (EOB), whether viewing it through your account online or receiving a hard copy in the mail.
BlueCross BlueShield’s goal is to offer a more user-friendly, easier to understand look and design, in order to simplify the language and help clarify the claims math. This includes showing the amount your provider billed, the total benefits amount approved, and the amount you may owe the provider. Additionally it will show the service detail of each claim, and a summary that gives you a clear picture of your deductible, coinsurance, and copays.
Understanding your Explanation of Benefits - includes a sample of the new EOB.
The EOB will also be made available in Spanish.