Identifying Performance Problems and Handling Potential Crisis Situations
Crisis situations are less common than performance problems and can consist of:
- Dangerous behavior
- Threatening/Inappropriate behavior
- Obvious impairment
- Illegal activity-Contact University Police if you suspect drug possession in the workplace
- Performance problems
- Behavioral problems
If Suspected an Employee is Impaired at Work, refer to Policy 3270
- Supervisors should use step-by-step procedures to address both crisis situations and incidents of suspected mild impairment
- Supervisors should review the Impaired Performance Incident Checklist and use as appropriate:
- In every case, the supervisor's goal is to get the employee safely off the worksite
Addiction and Abuse
Addiction and abuse often:
- Underlie Ongoing performance problems that don't respond to normal supervisory actions, and
- Require more direct intervention