Published to Newsletter on Jul 24, 2024
Invest in You! Course of the Month
Each month EOD offers an interactive, instructor-led training course to help further your professional development. These courses are available to you as part of your UNM benefits!
This month, EOD is offering 2 open enrollment courses.
6 Critical Practices for Leading a Team
Date: Tuesday, Aug. 20 | 9 a.m. to noon
Register Here https://unm.zoom.us/meeting/register/tJctceCsrjwsGdM_CZcYys6L5zA1BaRTl65T
About: The role of the first-level leader has always been tough, and today’s realities make the role even tougher. People skills typically account for 80 percent of success in this role, yet many people are promoted because of their technical capabilities.
The Six Critical Practices for Leading a Team is a special collection of carefully curated content from Franklin Covey offerings. The repurposed mindsets, skillsets, and toolsets provide first level leaders with relevant and practical resources to help them excel in this tough and demanding role. This course is great for current and aspiring leaders.
Navigating Difficult Conversations
Date: Wednesday, Aug. 28 | 9 a.m. to noon
Register Here: https://unm.zoom.us/meeting/register/tJAlcOGrpjkiGtYmVDueT1wqu8JjyH0Lfu_N#/registration
About: Much of our work is accomplished through daily conversations with team members and others. These interactions, especially the tough ones, often involve intensely personal feelings (on both sides) that have an impact on the practical outcome of the conversation and the personal connection between the two individuals.
Your level of emotional intelligence—the ability to manage oneself and one’s relationships—is a critical factor in the success of these tough conversations. In this course, you will recognize who to enhance your emotional intelligence by balancing “heart” and “head” in tough conversations.
You can address the heart by considering and responding to others’ feelings; you can engage the head by guiding conversations toward the desired business outcomes in all types of conversations, whether communicating face to face, by phone, or remotely.
Tags: EOD
