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MSC01 1220
(505) 277-6947

 

Data Center Maintenance, Outage Starts May 22

Posted By: HR avatar

Published to Newsletter on Apr 29, 2020

blog_post_532

Although the University continues in its limited operation status, there is previously planned work related to ongoing maintenance activities that needs to continue.


In order to ensure the availability of services that are supported through the Data Center, UNM IT will be completing maintenance over the Memorial Day weekend that will require an outage, similar to maintenance work done over the same weekend in 2018.

As part of the regular maintenance cycle for the Data Center, UNM IT needs to replace the uninterrupted power supply (UPS). Without this, a device failure could result in a minimum of five days of unplanned downtime.
Based on planning with key stakeholders, the planned dates and times are as follows:

  • Friday, May 22, beginning at 5 p.m.
  • Saturday, May 23
  • Sunday, May 24, ending at 5 p.m.

During these windows, Banner, Learn, MyUNM and other key systems will be unavailable. UNM IT will continue to reach out to stakeholders throughout the UNM community to ensure service disruptions are well communicated and mitigated, when possible. For additional information about the outage and services that are expected to be available or unavailable, visit the Data Center Maintenance Outage webpage.

We ask for your help to:

  • Identify any critical (life-safety) services that must not be interrupted.
  • Identify potential risks of service outages May 22 through May 24.
  • Work with your faculty, staff, students and vendors to make sure service disruptions are well communicated and mitigated, where possible.
  • Leverage supplemental communication mechanisms to help us keep the campus community involved and well informed.

UNM IT knows there is no ideal time to perform this work and appreciates your understanding of the need. Questions or concerns? Call the IT Service Desk at (505) 277-5757.

Tags: CampusUpdate



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