OMBUDS COURSES FOR 2024

Posted By: HR avatar

Published to Newsletter on Feb 28, 2024

Ombuds Services - Confidential. Neutral. Informal. Independent.

OMBUDS COURSES FOR 2024


CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE

This course focuses on skills that foster open dialogue around high-stakes, emotional, or risky topics. Learn how to speak persuasively, foster teamwork, and make better decisions. Based on the best-selling book Crucial Conversations®.

Course kick-off dates: Apr. 17, June 13, Sept. 10 & Dec. 12

Course Details and Registration


CRUCIAL CONVERSATIONS FOR ACCOUNTABILITY

The course teaches nine powerful skills for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency. Learn a process and skills to help people get back on track when performance falters.

Course kick-off dates: Apr. 16, June 11, Sept. 12 & Dec. 11

Course Details and Registration


What is Ombuds Services?

A SOURCE OF SUPPORT FOR YOU

Ombuds Services supports you to reach your full potential and goals by providing confidential help and assistance if you:

  • Have any workplace concerns or goals to explore
  • Need a confidential space for information and resources for problem solving
  • Experience or witness workplace misconduct that might be bullying or harassment
  • Want a private place to vent and discuss a workplace conflict

Ombuds Services help build a culture of engagement and inclusion in the workplace.


OMBUDS SERVICES SUPPORTS UNM EMPLOYEES NAVIGATING CHALLENGES

Ombuds Services provides an informal and private first-stop for staff, faculty supervising staff, and their coworkers who seek information, insight and support from a trusted neutral.

Ombuds Services can help individuals or groups by:

  • Listening and reflecting to give you perspective
  • Assisting in constructive problem solving and conflict handling
  • Analyzing a problem and identifying options towards resolution
  • Identifying useful resources, policies, and procedures
  • Facilitating conversations between co-workers
  • Providing workshops, trainings and presentations on effective communication, constructive conflict management, and collaboration


SCHEDULE A VISIT

We serve staff, faculty and graduate students, and their co-workers by phone or Zoom or in-person visits Monday-Friday from 8 a.m.–5 p.m. To schedule a confidential visit with an ombuds, please email us at ombuds@unm.edu

For more information, please, visit our website: https://ombudsservices.unm.edu/

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