Published to Newsletter on Jan 25, 2023
Topic: Connect Through Conversation
Date: Thursday | Feb. 9 |
9 a.m. to 11 a.m. (Via Zoom)
Much of our work is accomplished through daily conversations with team members and others. These interactions, especially the tough ones, often involve intense feelings (on both sides) that have an impact on the practical outcome of the conversation. In this course, you will recognize how to enhance your emotional intelligence by balancing “heart” and “head” to guide conversations toward the desired business outcome.
Each month, EOD offers an interactive, instructor-led training course to help further your professional development. These courses are available to you as part of your UNM benefits!