Summary
- Performance review is:
- a clearly defined and ongoing
process that contributes to positive communication, mutual respect,
improved performance, individual growth, and career development
- a process for frequent communication between
employees and supervisors about goals/duties, performance standards,
and expectations
- a way to focus on customer service by fostering greater accountability, encouraging increased effectiveness, and supporting continuous improvement
- The Performance Review program is designed so that employees:
- are aware of what is expected of them
- receive timely feedback about their performance
- receive opportunities for education, training, and career
development
