Crucial Conversations for Mastering Dialogue®: Online Self-Paced with Tailored 1:1 Support and Coaching from UNM Ombuds

Posted By: HR avatar

Published to Newsletter on Jan 21, 2025

Learn how to speak persuasively, foster teamwork, and make better decisions, based on the best-selling book, Crucial Conversations: Tools for Talking When Stakes Are High® (Grenny, et al., 2021). This 6-8 hour online self-paced course includes downloadable tip sheets and e-book, plus 1:1 UNM Ombuds Services coaching, support, and check-ins.

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Testimonials:

  • “Great content. Really appreciated working with ombuds, who are clearly experts in this work. Eager to learn more and implement it personally and professionally.”
  • “I really liked the Crucial Conversations course because it offers some very practical tips and resources that I can tap into when I need them.”

 

Grenny, J., et al. (2021) Crucial Conversations: Tools for Talking When Stakes are High, Third Edition. McGraw Hill.

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