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UNM Announces AI tools for Zoom, Microsoft, and Apple

Posted By: HR avatar

Published to Newsletter on Apr 28, 2025

blog_post_1165

UNM IT is excited to announce new AI tools that are now available to UNM students, faculty, and staff. Zoom AI Companion, Microsoft Copilot, and Apple Intelligence are now available as outlined below.

When using AI tools, it is important to avoid sharing sensitive or confidential data. UNM strongly advises following the guidance provided at UNM AI Resources and using the tools responsibly to ensure the protection of sensitive information. The unauthorized sharing of data protected under FERPA, HIPAA, or other confidentiality regulations is prohibited. For more information, see the AI Data Use Notice on the AI Resources site.

Here is a high-level overview of each of the AI tools that are now available:

Zoom AI Companion

Zoom AI Companion is a generative AI tool that helps users be more productive and collaborate more effectively. It's a built-in assistant that can help with meetings, writing, machine captioning, meeting summaries, and more.

Zoom AI Companion is now available to all UNM users with a Pro-License. Pro licenses are available at no cost to UNM students, faculty, and staff.

Additional support resources can be found on the following sites:

  • UNM Main Campus users can request a pro-license here.
  • The HSC Zoom AI companion is currently in security review assessment for HIPAA and PHI requirements and once completed, will be available in the HSC Zoom instances.

Microsoft 365 Copilot Chat - no-cost version included with your university-provided account

This web-based version provides secure AI chat prompts. This tool offers a range of powerful AI capabilities designed to enhance productivity, collaboration, and learning experiences.

Microsoft 365 Copilot Chat is available to all UNM faculty, staff, and students. Links to this tool are available at UNM AI Resources.

Microsoft 365 Copilot - AI enhanced version available for departmental purchase

This version provides enhanced functionalities, such as advanced AI-driven insights, automation, and dedicated support to cater to the needs of more demanding workflows. UNM's licensed versions of these AI tools store data in UNM's managed environment, versus commercially available versions of the AI tools which are likely to store data in a public environment.

Due to licensing limitations, UNM is only able to sell faculty, staff, and student employee licenses to departmental purchasers through the UNM software store. At this time, UNM is unable to sell licenses to individuals without the support of a departmental purchaser.

  • Microsoft 365 Copilot is available for departments to purchase UNM faculty, staff, and student employee licenses through the UNM Software Store.
  • The HSC 365 Copilot is currently in security review assessment for HIPAA and PHI requirements and once completed, will be available in the HSC 365 instances.

Apple Intelligence (for compatible Apple devices) - no-cost version

Apple Intelligence is Apple’s AI system that provides a seamless integration for optimized performance. It is designed to help users communicate, work, and express themselves with enhanced intelligence and privacy protections.

Apple Intelligence is available to faculty, staff, and students using UNM-owned, compatible Apple devices running iOS 18.1 or later, iPadOS 18.1 or later, and macOS Sequoia 15.1 or later. More information on this tool is available at UNM AI Resources.

General support for AI

To help users make the most of these AI tools, comprehensive guidelines, training materials, and additional resources are available at UNM AI Resources. Students, faculty, and staff are encouraged to explore these resources to better understand how to integrate AI into their daily tasks and responsibilities. For assistance with UNM IT services, please contact UNM IT Customer Support Services at 505-277-5757. The hours of operation are Monday – Friday, 7:30 a.m. to 5 p.m. For UNM IT-related emergencies after hours or during Holidays, call UNM IT Customer Support Services at 505-277-5757 and follow the instructions to reach our after-hours coordinator.

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