As the University prepared for the 2019 Higher Learning Commission (HLC) Accreditation review, special attention was given to the University’s aggressive goals to increase retention and graduation rates. This extended to a review of advisement personnel, who contribute significantly and directly to student success. The Office of the Provost and the Division of Human Resources collaborated on the evaluation of advising units.
Goals of the Study
To ensure consistent organization structures and support to each school/college to meet students’ needs while also being budget conscious.
To align job classifications performing duties that directly impact student success
To retain and recognize advisors across the institution, acknowledging the vital role they play in the University’s retention and graduation goals
Revised Classification Structure
Following a thorough analysis, a new classification structure was developed for all staff positions providing academic advisement and/or student support services. The new classification structure consists of three (3) major job categories:
Student Success Support
In addition to the job categories, job levels were established: