Engagement and Organizational Development (EOD) has recognized 15 areas of capability for effective managers and supervisors. These areas of competency are a culmination of the timeless principles of human effectiveness identified by experts in the field of organizational development. Curriculum for the Lobo Leadership Academy will touch on many of these competencies. Supplemental professional development can be continued through our supervisor pathways and open enrollment courses.
EOD Competencies | |
---|---|
Business & Operations Management | |
Change Management | |
Collaboration | |
Communication | |
Conflict Resolution | |
Culture of Inclusion | |
Customer Relations | |
Emotional Intelligence | |
Innovation | |
Managing Relationships | |
Performance | |
Personal Growth, Resilience & Well-Being | |
Project Management | |
Trust | |
Team Management & Development |
15 Essential Leadership Competencies
Curriculum for the Lobo Leadership Academy will touch on many of the competencies listed above. EOD offers additional in-depth training and development for all the competencies.
Unit | Competencies | Recommended Additional Trainings |
---|---|---|
Unit 1: Leadership Foundations + Navigating the HR Structure |
|
|
Unit 2: Building Teams: Hiring, Absence Management, ADA |
|
|
Unit 3: Developing Teams- Remote Work, Compensation, Labor Relations |
|
|
Unit 4: Troubleshooting Teams - Employee Relations, Performance Management, CEEO |
|
Gallup, Inc., a globally recognized leader in analytics and data gathering, has also identified 12 needs that managers can meet to improve your employees' productivity. These needs are the basis of the Q12 Engagement Survey.
EOD has aligned the 15 Areas of Capability with each of the Q12 questions to provide managers and supervisors guidance on where to improve their skills in alignment with their Gallup survey data.
EOD Competencies Alignment with Gallup Q12 | |
---|---|
Q1: Performance, Managing Relationships | |
Q2: Performance, Business & Operations Management | |
Q3: Performance, Team Management & Development, Managing Relationships | |
Q4: Performance, Culture of Inclusion, Managing Relationships | |
Q5: Personal Growth, Resilience & Well-being, Trust, Emotional Intelligence, Performance, Conflict Resolution, Change Management | |
Q6: Culture of Inclusion, Team Management & Development | |
Q7: Culture of Inclusion, Communication, Performance | |
Q8: Trust, Team Management & Development, Communication, Project Management | |
Q9: Trust, Team Management & Development, Performance, Innovation, Customer Relations | |
Q10: Trust, Collaboration, Communication, Culture of Inclusion | |
Q11: Performance, Team Management & Development, Communication | |
Q12: Team Management & Development, Emotional Intelligence, Personal Growth, Resilience & Well-Being |
EOD offers a range of solutions to help you positively impact your organizations effectiveness. From department team building to individual self-paced pathways to open enrollment course, EOD assists all UNM faculty, staff, and departments in cultivating careers, improving work environments, and creating leaders. Reach out to us through our Service Request Form or visit the EOD website for monthly open enrollment courses and more.