For the convenience of the UNM workforce community, Employee and Organizational Development (EOD) offers leadership development courses throughout the year on a variety of dates and times. Registration for these courses is offered through Learning Central and is open to any interested faculty, staff, or student employee. Participants do not have to be in specific management position titles, have direct reports, or be a part of a program.
For a complete listing of all of EOD's web based training courses, click here.
Course offerings, descriptions, and dates are below:
The 5 Choices of Extraordinary Productivity inspires participants to dramatically increase their ability to achieve their most important outcomes. Participants learn to make more selective, high impact choices about where to invest their valuable time, attention, and energy. The solution produces a measureable increase in productivity and a renewed sense of engagement and accomplishment.
The 7 Habits Leader Implementation work session introduces participants to the process effective leaders follow to create a highly effective 7 Habits culture in their team or organization. The 7 Habits Leader Implementation Process—commit, model, and reinforce—will challenge participants to internalize and apply the 7 Habits to their own lives first, then to implement the 7 Habits as their team’s operating system.
What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and commitment to team and organizational success.
This course introduces Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common Trust Breakers that can erode or quickly break trust. Applying these skills to build trusting relationships enables leaders to take risks, identify and solve problems, and collaborate to achieve business results.
*Pre-requisite course: Communicating for Leadership Success LSC100a.
Effective coaching is one of the most important drivers of team member performance. By understanding three coaching techniques and how to handle both proactive and reactive coaching discussions, leaders can have more effective and efficient interactions. Participants will discover how to enhance the confidence and competence of their staff on an ongoing basis.
*Pre-requisite course: Communicating for Leadership Success LSC100a.
Do you want a new way to have conversations that evokes collaboration and partnership in order to develop better communication skills? Using a communication style developed by faculty at the University this session will provide specific strategies to improve your interactions at work and beyond.
Participants will discover interpersonal skills needed to mobilize and engage their staff members. Learning to effectively communicate will spark action in others. The interaction skills in this session will teach leaders to handle the variety of challenges and opportunities encountered every day in the workplace.
This class is offered two ways - in person or online!
Facilitated by professionals in conflict management, this program offers practical theory, hands-on skills practice, and resource information for more efficient and effective workplace conflict management. This course is taught by JoEllen Ransom and Jon Lee of the University Ombuds Office.
Development is critical to attracting and retaining talent, driving employee engagement, preparing future leaders, and ultimately ensuring the success of the organization. Clearly, development is just as important to leaders as it is to their direct reports.
In this course leaders are introduced to a practical process to guide their own and their direct reports’ development-planning efforts. The outcome is a meaningful development plan that supports the organization’s current and future business needs.
Diversified Thinking focuses on the importance and value of diversity of thought. Ways to encourage and generate more creative, innovative ideas are practiced, including how to apply this type of thinking to address problems. A four-step team innovation process is introduced, and the different roles played in that process is explored. This session provides several thinking tools to push outside of one’s comfort zone to think more creatively and innovatively. This course is for anyone who wants to expand their ability to think more creatively and envision new and better solutions to problems.
Approximately 70 percent of workplace change initiatives fail to produce desired results. In most cases these initiatives fail not because leaders don’t know what to do to implement workplace change, but rather because they aren’t skilled in how to implement change. Driving Change shows learners how to avoid being included in this statistic by providing skills and resources to accelerate the process of implementing change with their team members, and to create an agile work environment where people are more open to change.
*Pre-requisite course: Communicating for Leadership Success LSC100a.
The Employee Life Cycle is the process that identifies stages in an employee’s career, and as managers/leaders you have the ability to impact their professional growth. This workshop offers current and newly hired/promoted leaders the opportunity to increase skills to achieve results and enhance employee growth. Topics include primary elements of separation, compensation practices, hiring, performance management, progressive discipline, retention, and the role of a supervisor in fact finding incidences.
This course provides leaders with a model for determining what drives each individual’s engagement, as well as methods for proactively engaging and retaining talent. Participants learn how to conduct “engagement conversations” and “retention conversations.” They explore ways to recognize people and use no-cost “everyday engagers” to create an engaging environment.
This course is designed for participants who want to expand their knowledge of DiSC theory in a management setting. Participants will utilize the DiSC workplace behavioral styles in several key supervisory responsibilities: Directing & Delegating, Motivation & the Environment You Create, and Developing Others.
This workshop is based on Stephen M. R. Covey's best-selling book, Leading at the Speed of Trust. Trust is a key leadership competency and a measurable accelerator to performance. When trust goes up, speed goes up and cost comes down, producing a "trust dividend." The course reveals 13 Behaviors common to high-trust leaders, and demonstrates actionable steps that enable you to increase trust in your organization.
Sound decision making in today’s tough business environment demands much more than just coming up with or picking the best alternative or option. It requires analyzing potential problems or opportunities and making sound judgments based on analysis.
Using an engaging simulation, this course teaches leaders a logical decision-making process that addresses the critical elements that result in high-quality business decisions. Participants will develop the skills and confidence to generate options and compare them to important decision criteria, and to select the best course of action. Utilizing this process will also help leaders avoid the pitfalls that often undermine high-quality decision making.
Whether you are a supervisor, staff person or aspiring leader, understanding change and its impact is key to being successful in an ever-changing organization. Proactively managing organizational change results in a culture that is optimistic and empowered. Mastering the Change Curve will enable you to identify and understand the four phases of change based on the Kubler-Ross grief model: Denial, Resistance, Exploration, and Commitment. This course will provide skills to help each individual productively navigate through the process.
Many staff and supervisors have taken on the role of unofficial project manager within their department or division. The lack of time management, scope creep and no formal project training all impact the possibility of project failure. This Franklin Covey class will provide participants with tools and resources to manage projects successfully.
Today’s business environment challenges organizations to increase productivity, improve quality, shorten cycle time, and reduce costs. An unfortunate but natural byproduct of these challenges is conflict. While conflict can lead to discoveries such as new ideas and innovative breakthroughs, it can, if allowed to escalate, result in damage to critical working relationships.
This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. Leaders are introduced to two resolution tactics—coach and mediate—and practice using the Interaction Essentials as they coach then mediate to resolve a conflict.
*Pre-requisite course: Communicating for Leadership Success LSC100a.
People are more engaged and strive for better results when they feel ownership of their work process and outcomes. Unfortunately, leaders fail to engage and reinforce this sense of ownership during performance management discussions.
This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader, to a shared responsibility between leader and employee. This shift builds employee ownership, and allows the leader to focus on coaching and developing throughout the performance cycle. Leaders will experience how to use effective (SMART) goals to help them and their employees track progress and fairly evaluate outcomes. A well-written performance plan is also a powerful tool for leaders to use when determining where to focus their development and coaching discussions with their employees.
*Pre-requisite course: Communicating for Leadership Success LSC100a.
People in every organization have promising ideas they would like to implement to improve results, including those that will improve operations, enhance customer satisfaction, or expand use of their products or services. The ability to influence others plays an important role in bringing these ideas to fruition. Strategies for Influencing Others develops participants’ abilities to gain needed commitment from others to implement an idea or opportunity that will achieve business results. Without this commitment to make things happen, a good idea may never result in action. Participants are encouraged to look at the entire picture of their influencing opportunity, including who they need to influence, why they need their commitment, what level of commitment they need, and how they will gain that commitment. This course is taught by Leah Boetger of the University Libraries.
This course is intended for individuals in their first leader/manager role. Learn how to create a strategy to accelerate your transition into your new role as a leader. Get answers to the questions: "What do I need to know as a new leader?" and "How do I manage former peers?" Apply three leadership differentiators to quickly build a positive reputation and contribute to the organization’s success.
This class is offered two ways - in person or online!
